OFFICIAL OZARK SUPPORT
Get the right help without sharing sensitive details.
For orders, delivery, customer-key recovery, billing, setup help, and refund requests, join the official Ozark Discord and open a private support ticket.
Business enquiries: business@ozarkscript.com.
Before you purchase
Seller: Ozark Green.
Business address: Avinguda Valladolid 35, 46020 Valencia, Spain.
Tell us what category you play, the platform you use, and whether you already own a Cronus Zen. Support can explain the current catalog and direct you to the matching product without asking for a customer key.
Checkout transparency
Ozark Script is the product brand. Checkout is provided through Ozark Vault on Shopify or Komerza. When paying through Shopify, the merchant name is Ozark Green and card charges may appear as SP OZARK GREEN. On Shopify, ERA appears as Era, Aura as AURA, Exotic as EXOTIC, and Ozark GPC as LIBRARY. Base prices are $45.99 USD for ERA, $45.99 USD for Aura, $45.99 USD for Exotic, and $80.00 USD for LIBRARY. Review the selected item, currency, applicable taxes, and final total before paying.
After you purchase
Your customer key and My Ozark activation instructions are emailed automatically after successful payment confirmation, normally within moments. If the email has not arrived, check spam, then open a private support ticket in the official Ozark Discord with your order number. Activate My Ozark with that email and key, or sign in to your existing verified account. One key links to one Cronus Zen. No physical item is shipped. See Delivery & access for the full process and missing-key help.
- My Ozark: choosing a supported script, preset, or mapped value.
- Zen Flasher: browser compatibility, connection steps, slot selection, and flash errors.
- Keys and devices: key recovery, first-device binding, and a reviewed reset when a Zen is replaced.
- Orders and refunds: order lookup, delivery questions, and eligibility review under the Refund Policy.
Include this in a support request
- The Ozark product name and the page or setup step where the issue occurred.
- Your console platform, desktop browser, and the non-sensitive error message shown.
- The steps already attempted and, when useful, a screenshot with private values hidden.
Keep private information private
Never post your full customer key, Zen serial number, payment details, password, API key, or private setup link in a public channel. A support agent will tell you what limited information is required in the appropriate support ticket.
Response handling
Send order and refund requests through a private support ticket in the official Ozark Discord. Response time depends on current volume and issue complexity; no guaranteed response time is published.
Policies and product boundaries
Review the Refund Policy, Privacy Policy, and Content & Affiliation Policy before sharing information or requesting a case review.