Ozark ScriptOFFICIAL OZARK SUPPORT
Get the right help without sharing sensitive details.
Ozark Discord is the official human-support channel for product questions, setup troubleshooting, customer-key recovery, Zen device binding, orders, and refund case reviews.
Before you purchase
Tell us what category you play, the platform you use, and whether you already own a Cronus Zen. Support can explain the current catalog and direct you to the matching product without asking for a customer key.
Checkout transparency
Ozark Script is the storefront and product brand. Komerza provides the embedded checkout. Prices and final totals are displayed in USD. Before paying, confirm that the checkout shows the same Ozark product name and USD amount shown on the product page. If anything differs, close checkout and contact support.
After you purchase
- My Ozark: choosing a supported script, preset, or mapped value.
- Zen Flasher: browser compatibility, connection steps, slot selection, and flash errors.
- Keys and devices: key recovery, first-device binding, and a reviewed reset when a Zen is replaced.
- Orders and refunds: order lookup, delivery questions, and eligibility review under the Refund Policy.
Include this in a support request
- The Ozark product name and the page or setup step where the issue occurred.
- Your console platform, desktop browser, and the non-sensitive error message shown.
- The steps already attempted and, when useful, a screenshot with private values hidden.
Keep private information private
Never post your full customer key, Zen serial number, payment details, password, API key, or private setup link in a public channel. A support agent will tell you what limited information is required in the appropriate support ticket.
Response handling
Requests are handled through the Discord support queue. Response time depends on current volume and issue complexity; Ozark does not publish a guaranteed response time.
Policies and product boundaries
Review the Refund Policy, Privacy Policy, and Content & Affiliation Policy before sharing information or requesting a case review.